- Do I receive a certificate of authenticity when I buy a piece of jewelry?
- All our products receive a certificate of authenticity. From a carat weight of 0.50ct per stone you will receive a certificate from a certified testing laboratory. Carat numbers below this value will receive a certificate exclusively from GretaLuise. With these certificates you have a proof of value for your individual piece of jewelry.
- What does the carat value in the selection field refer to?
- The carat information generally refers to the center stone of a product. In the case of earrings, a total carat is assumed, which means that if you select 1ct in the selection, you will receive 2 times 0.50ct center stones. The indication of the side stones in halo earrings also means a total weight. An exception are bracelets, eternity rings and necklaces. All products that have continuous stones and no center stone are chosen as a total carat weight, which is divided among the stones of the product.
-
What should I look for when buying diamonds?
- When buying, the 4 C's play a decisive role ! Carat stands for the weight of a diamond and determines the size. Clarity, the purity indicates how many inclusions a diamond has and whether they are visible to the naked eye. Color, i.e. the color describes the gradations of the coloring, whereby the color D is considered colorless. Lastly, Cut plays an important role in the fire of a diamond, that is, the radiance with which it reflects light. Further questions ? Please visit our "ART OF GEMSTONE" section for more information.
- How do I find the right ring size?
- You want to buy a ring for yourself? Then order our Ringsizer for free and find out your size ! You want to give a present to a dear person and don't know the size? Grab a ring of this person and measure the diameter, using our table you can determine the ring size.
- How do I find the right bracelet size?
- Put a tape measure or thread around your wrist. Choose the place where you want the bracelet to fit. When measuring, make sure that the bracelet fits comfortably on your wrist. Then place the thread on a folding rule to find out the length.
- What are the return conditions?
- Within 30 days you can return your goods free of charge. Write us an e-mail. Excluded are personalized jewelry.